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I cant received any email

PostPosted:24 Aug 2018 12:03
by vpssim82
Hi nguyenoanh,

I;m using wpforms but when i try to submit a forms , i never received the email notification about the submit form.

what should i do to received the message?

What i do is , i point the domain to directly to my vps.

Thank you

Re: I cant received any email

PostPosted:24 Aug 2018 14:50
by nguyenoanh
Hello !
Sorry about it, i do know how to use and config wpforms so i can not help you.

Re: I cant received any email

PostPosted:24 Aug 2018 15:57
by vpssim82
Hi nguyenoanh,

It dont have to be wpforms, i'm ok with using any contact form.

I have try contactfrom7 and Simple Basic Contact Form , i try to send a message using the contact form, i didnt received any email from my admin email.

Can you please help.

Thank you

Re: I cant received any email

PostPosted:24 Aug 2018 16:09
by nguyenoanh
Can you check that your VPS port 25 is opened ?
Code: Select all
yum -y install telnet
telnet domain.com 25
If it show:
Code: Select all
Connected to domain.com.
Escape character is '^]'.
port 25 is opened.

Re: I cant received any email

PostPosted:24 Aug 2018 16:38
by vpssim82
Hi nguyenoanh

The port 25 is open

http://prntscr.com/kmcy62

Re: I cant received any email

PostPosted:24 Aug 2018 16:44
by nguyenoanh
i have no idea to about that because mail service exim running normal in your VPS.
You can try this post: https://kinsta.com/knowledgebase/wordpr ... ng-emails/

Re: I cant received any email

PostPosted:26 Aug 2018 01:28
by owsadmin
vpssim82 wrote:Hi nguyenoanh,

I;m using wpforms but when i try to submit a forms , i never received the email notification about the submit form.

what should i do to received the message?

What i do is , i point the domain to directly to my vps.

Thank you
I have the same problem with vps on Digital Ocean - Linode...
The solution was use external smtp like Mailjet - Sendgrid

Best regards.

Re: I cant received any email

PostPosted:26 Aug 2018 10:52
by vpssim82
Hi nguyenoanh,

Can you please try it. Install wordpress and any contact form then send test message.

Please help us, i know using external smtp is one of the solution but is much easier if we can use the default mailer.

Thank you

Re: I cant received any email

PostPosted:26 Aug 2018 14:36
by nguyenoanh
Hello.
I have setup a new VPS and setup a new wordpress blog then using the reset passoword function.
That blog was send me reset password email then i can get it. There's no error with it.

Maybe you can try another email (not google email).

Or read this post : viewtopic.php?f=6&t=278

Re: I cant received any email

PostPosted:29 Aug 2018 01:00
by owsadmin
I see your IP (192.99.32.10) is on OVH/SOY...
I have one server in this same company with ip 192.99.33.xxx.
Well, i install Contact 7 Form and send a test, on logs i see this:
scn_28082018_01351.png
scn_28082018_01351.png (17.04 KiB) Viewed 1491 times
Maybe this is the problem with you too.